We stand behind our products so you can order with confidence! If you are not satisfied with your order, please contact us within 30 days of your purchase and we'll arrange for a return and refund, so there is no risk in trying out our products. Here's what you need to do:
We want you to be totally satisfied with your order, and that's why we offer a 30 day money back guarantee. If you are unsatisfied with the performance of our products and want a refund, first contact us at firstname.lastname@example.org. We will provide you with the return address and shipping instructions. It is your obligation to pay for the return postage, and we must receive the returned items in original packaging within 45 days of the original purchase date.
We will refund the amount you paid for the returned items, excluding shipping costs, as long the items are returned in their original packaging and in unused condition. These guidelines are designed to keep all customers satisfied, while making sure we can continue to supply our quality products. Returns that do not comply with this policy will invalidate your return. In the event that you do need to make a return, please allow adequate time for shipping and communication with credit cards and banks to complete your refund.